Amhara Bank S.C is very young in Business life and it has been operating with an aggressive momentum since joined the financial sector with more than 5,000 energetic employees, and visionary leaders with more than 313 branches so as to achieve its vision “To be leading and game-changing Bank in Africa”.
Amhara Bank S.C External Vacancy Announcement
Job Position – Customer Service Executive-II
Required Qualification and Experience
Education:BA in Banking and Finance, Accounting, Business Administration, Economics, Management, and any other related fields
Experience: 1 year of experience in banking operation as Customer Service Officer, Trainee banker or related position
Place of Work: Gambella
Purpose of the Job
To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services
Generic Functions:
Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
Provide services as per the service level agreement
Contribute to the bank’s profitability as per the target set
Engage in teamwork, collaboration, and transparency work practices
Adhere to internal control system and risk management program of the Bank
Specific Functions:
Engage and perform customer recruitment and account opening activities
Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager
Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault
Receive or dispatch consignment of cash from/ to the Treasury
Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
Retrieve customer signatures, pictures and verify customers
Perform other duties as required
How to Apply:
Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from November 11, 2024 November 16/24 , only via Amhara Bank Online Job Portal: https://vacancy.amharabank.com.et/
For any inquiry contact us on 690.
Only short listed candidates will be communicated
Hard copy or physical applications will not be accepted
The Bank has the right to cancel the post advertised
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