Dashen Bank SC External Vacancy Announcement
Job Position – Senior Customer Service Officer – Cash I
Required Qualification and Experience
Education: Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience: At least four (4) years of banking experience.
Vacancy Number: DB_EX/AD/013/25
Vacancy Posting End Date: 04/14/2025
work Place: Adama
Deadline: April
Technical Competencies
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel and good command of Microsoft Visio.
Behavioral Competencies
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Place Of Work: Gewane Branch
Application LINK: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=992&company=dashenbank
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