Dashen Bank SC External Vacancy Announcement
Job Position – Customer Service Officer (Maker)
Required Qualification and Experience
Education: Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent field
Experience: Zero (0) year of experience
Year of Graduation: 2022 G.C and onwards
Not more than 25 years of age (for external applicants)
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
Required Technical Competency
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Office applications and good command of the core banking system.
1 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – Hawassa Area
Place of Work: For Awassa Area Awassa, Shashemene, Wondogenet, Tulla, Leku, Yirgalem, Borecha, Wondo Wesha, Aposto, Dale, Shebedino) fluency in Amharic, English & Afan Oromo, Sidamigna language is required.
2 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Bensa Area
Place of Work: For Bensa Area (Bensa,Arbegona,Hula,Kokosa,) fluency in Amharic, English & Sidamigna language is required.
3 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Shakiso Area
Place of Work: For Shakiso Area (Shakiso,Adola Weyu, Reji,Dawa, Kontema, Wadera,kontema) fluency in Amharic, English & Afan Oromo language is required.
4 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Batu Area
Place of Work: For Batu Area (Batu, Adami Tulu,Bulbulla, Arsi Negele,Kuyera,) Amharic, English & Afan Oromo
5 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Bore Area
Place of Work: For Bore area (Bore, Dara, Irba Moda,Bocca, Bole, Robe, Gasera, Goba,Goro,Agarfa,Kula,Araticho,Sude,Azazera,Ticho,Dibe,Sedika,Dinsho,Amida,Meliyu,Silka) fluency in Amharic, English & Afan Oromo language is required.
6 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Dilla Area
Place of Work: For Dilla Area (Dilla,Chuko,Aleta Wondo,Yirgachefe, Chelelektu, Guwanguwa, Wenago, Gidicho, Halo, Abel, Kochere, Agere selam) fluency in Amharic, English & Gediogna, Sidamigna language is required.
7 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Moyale Area
Place of Work: For Moyale Area (Moyale,Solo,El leh,Hidilola,El Gof) fluency in Amharic, English & Afan Oromo, Somaligna language is required.
8 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Negelle Borana Area
Place of Work: For Negele Borena Area (Negele, Harokeleo,Hidallo,Kersa,) fluency in Amharic, English & Afan Oromo language is required
9 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Kofale Area
Place of Work: For Kofele Area (Kofele,Jara,Adamogne,Guguma,Qore, Sira, Fagi, Guguma) fluency in Amharic, English & Afan Oromo language is required.
10 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Ginir Area
Place of Work: For Ginir Area (Ginir,Hidabo,Berbere,Dinik,) fluency in Amharic, English & Afan Oromo language is required.
11 – Customer Service Officer (Maker) -For Branches under Hawassa District Office – For Bule Hora Area
Place of Work: For Bule Hora Area (Bule Hora, Gedeb, Era,Haro Kara,Chabi,Mati,Era) fluency in Amharic, English & Afan Oromo language is required.
For All Dostrict and All Area
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