Dashen Bank SC External Vacancy Announcement
Job Position 1 – Experience Design and Improvement Specialist
Required Qualification and Experience
Education:Bachelor’s Degree in Business Administration, Marketing Management, Information Technology, Management or related discipline from a reputable university/Master’s Degree in Business Administration, Management or related fields is added advantage.
Experience:Minimum of six (6) years relevant Experience
Work Place: Addis Ababa
Deadline : April 22nd 2025
Technical Competencies
Proven experience in designing and improving user experiences across digital and physical channels.
In-depth knowledge of customer centric design principles and methodologies.
Ability to utilize data analytics and customer feedback to gain insights into user behavior and preferences.
Ability to drive innovation in experience design, exploring emerging trends and technologies.
Implement cutting-edge solutions to enhance the organization’s competitive advantage in user experience.
Implement strategies for continuous improvement in the user experience, regularly evaluating and refining design processes.
Advocate for the importance of user experience in achieving business objectives.
Project management skills.
Behavioral Competencies
Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
Creativity and innovation skill.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank Values.
Good oral and written communication skills.
Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skill (internal & external).
Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Application Link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=969&company=dashenbank
Job Position 2 – Design and Improvement Specialist
Required Qualification and Experience
Education:Bachelor’s Degree in Business Administration, Marketing Management, Information Technology, Management or related discipline from a reputable university.
Education: Master’s Degree in Business Administration, Management or related fields is added advantage.
Experience: Minimum of six (6) years relevant experience.
Work Place:Head Office, Addis Ababa
Deadline : April 22nd 2025
Technical Competencies
Proven experience in designing and improving user experiences across digital and physical channels.
In-depth knowledge of customer centric design principles and methodologies.
Ability to utilize data analytics and customer feedback to gain insights into user behavior and preferences.
Ability to drive innovation in experience design, exploring emerging trends and technologies.
Implement cutting-edge solutions to enhance the organization’s competitive advantage in user experience.
Implement strategies for continuous improvement in the user experience, regularly evaluating and refining design processes.
Advocate for the importance of user experience in achieving business objectives.
Project management skills.
Behavioral Competencies
Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
Creativity and innovation skill.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank Values.
Good oral and written communication skills.
Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skill (internal & external).
Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Application Link: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=969&company=dashenbank
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