Digital Equb Financial Technologies PLC External Vacancy Announcement
Job Position 1 – Customer supervisor head
Required Qualification and Experience
Education: a degree in social or any other related field.
Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Basic IT and Networking knowledge.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Key Competencies:
Empathy and Patience: Ability to understand and address customer needs with sensitivity.
Problem-Solving Skills: Strong analytical skills to resolve issues efficiently.
Communication Skills: Clear, concise, and professional communication.
Technical Proficiency: Ability to quickly learn and understand product details and technical aspects.
Teamwork: Ability to work collaboratively in a team environment.
Required Skills
Time management
Teamwork
Customer Relationship Management (CRM)
Communication
Problem solving
Job Position 2 – Senior Internal Auditor
Required Qualification and Experience
Education: Education: Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or relevant certification preferred.
Experience: Minimum of 5 years of experience in internal or external auditing, with a proven track record of leading audit projects.
Bachelor’s Degree
Experience Level: Senior and “if He/she has an experience in a financial technology or Microfinance companies “
Skills:
Strong understanding of audit methodologies, risk assessment, and internal controls.
Proficient in data analysis and audit software/tools.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team
Required Skills
Office suites (MS Office, iWork)
Time management
Teamwork
Data analysis
Communication
Auditing skills
How To Apply
If you’re interested in this role, email your PDF/Word CV and a brief cover letter to jobs@digitalequb.com
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