International Committee of the Red Cross (ICRC)

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance

International Committee of the Red Cross (ICRC) External Vacancy Announcement

Job Position – ICT Specialist II – Re-advertisement

Required Qualification and Experience
Education: University degree in Computer Science, Telecommunications or related field from a recognized institution.
3-4 years of work experience in a similar field.
Good knowledge in computer hardware, software, and networks (Windows 8.1 /10, Windows Server 2008R2/2012/2016, MS Office, Web Applications, LAN and WAN).
Good knowledge in Telecommunications (VHF, HF, VSATs, PBX, Telephony, etc.)
Competencies in the fields of IT Service Management (ITSM), Project Management, and cybersecurity
Very good language skill in English and Amharic
Driving license with experience a big plus
Terms of Employment: 1 year fixed term contract with possibility of extension based on budget availability
work Place: Bahirdar

Required Skills
Software proficiencies
Networking
SQL (a must) and Hive (optional)
Web (Internet savviness, basic HTML, CSS)
Network administration
Hardware maintenance

GENERAL DUTIES
Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
Understands and adheres to the ICRC Code of Conduct
Understands the roles of the components of the International Red Cross and Red Crescent Movement
Respects and observes staff regulations and security rules at all times
Represents the ICRC in a professional manner at all times
Develops and maintains a pleasant and conducive working environment with colleagues and line managers
Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

ACCOUNTABILITIES AND RESPONSIBILITIES
Under the supervision of the ICT Coordinator, ICT Specialist manages and organizes all ICT systems and services at his/her area of responsibility (AoR). A non-exhaustive list of tasks is:

Provide support for Level 2 ICT Service Requests within the area of responsibility in collaboration with other support teams and ensure compliance with policies that govern the Global Support Model framework.
Ensure proper maintenance, servicing, and handling of ICT assets including computers, printers, HF/VHF radios, satellite phones, etc.
Follow-up of ICT projects in the defined area of responsibilities, in coordination with the ICT Coordinator and other relevant departments.
Under the technical supervision of the ICT Coordinator, participate in planning, deployment, and maintenance of ICT systems such as PABX, data networks, Radio systems (VFH&HF), VSAT, etc.
Exploit and adapt existing systems, mainly independently.
Maintain proper tracking of ICT equipment allocations, conduct regular physical checks, and monitor shipments to and from other ICRC sites.
Ensure that the inventory is accurate, comprehensive, and reliable, and that the ICT stocks are adequately managed, with disposal plans in place for obsolete materials.
Assist with activities related to obtaining or renewing telecommunication licenses and frequencies.
Keeps technical documentation up to date for all IT installations.
Prepares outgoing bordereaux and receives/distributes incoming mails.
Prepares for meetings by setting up rooms and materials, including technical set-up for conference calls, presentations, and video conferences.
Supervises the management of electronic and paper files.
Briefs new staff on standard computer systems (hardware and/or software), information management, information security and compliance with visual identity rules, correspondence protocol, etc.
Reports regularly or upon request to his superiors on the department’s activities, pending, state of projects, problems, etc. for the sites under his/her responsibility.

Profile:
Good analytical and organizational skills
Sense of responsibility and ability to take initiatives and work independently.
Willingness of self-education in ICT-related fields.
Excellent communication and interpersonal skills.
Flexibility and resistance to stress.
Be able to travel within Ethiopia or abroad whenever needed.

How To Apply

Applicants shall submit their electronic CVs and cover letter through the e-jobs.net website. Alternatively, you can submit application & CV with copies of relevant documents in person to the ICRC Bahir Dar Office.

Women applicants and persons with disabilities are highly encouraged to apply.

The ICRC has zero tolerance for fraud, sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. Therefore, ICRC Ethiopia will maintain the right to conduct background and reference checks on the final candidate who accepts a conditional offer to this position. All ICRC staff should uphold the standards of ICRC’s Code of Conduct.

Please note that only short-listed candidates will be contacted at all stages of the selection process.

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.