Interstis Ethiopia Solution PLC is looking for interested and qualified applicants for the following positions
Position 1 – System Developer
Qualification: B.Sc. Degree in Computer science/ Software engineering or any related field
Two years relevant experience.
Experience in any automation projects.
Experience in IOS and Android application development VOIP experience is a plus.
Intensive knowledge of object-oriented programming.
Programming languages: Python, PHP, C #, and Assembly.
Intensive knowledge of Agile Software Developer Methodology.
Database: My-SQL & MS-SQL. Operating system: Cent-OS, Linux-mint, Ubuntu, and UNIX
Good communication skills. Fast learning curb. Interpersonal skills.
The position is permanent with a place of work in Addis Ababa.
Salary will be determined as per the company’s salary scale.
How To Apply
Interested applicants fulfilling the requirements are invited to send their application with cover letter, CV and copies of relevant credentials to:
Position 2 – Call Agent
Qualification: University/College degree is an asset
Previous customer service experience, especially in particular industry, preferred.
Proficient in computer applications
Knowledge of customer service principles and practices
Knowledge of call center telephony and technology
Some experience in customer service environment
Skills & Language:
Strong interpersonal and presentation skills.
Excellent organizational skills and attention to detail.
Very good typing skill.
Must be able to give attention to detail.
Amharic and other local language I.e Oromiffa speakers encouraged
Main Job Tasks and Responsibilities:
Answer calls and handle customer inquiries
Make calls to clients on behalf of the company
Provide customers with service information
Register customer information
Update existing customer information
Identify and escalate priority issues
Follow up customer calls where necessary
Verbal and written communication skills
Problem analysis and problem solving
Customer service orientation
Attention to detail
Proficiency using PC including the internet
Excellent typing skills
Good telephone manner with a clear speaking voice
Good listening and communication skills
Ability to build rapport with customers
Ability to work well in a team
How To Apply
Please send your cover letter and your CV through email at email@example.com
Only candidates who have met the required experience & qualifications for this position will be contacted.
Women applicants are highly encouraged to apply