Rope Technology PLC External Vacancy Announcement
Job Position – Contact Center Representative
Required Qualification and Experience
Education: Bachelor’s degree in any field (Fresh graduates)
work Place: Addis Ababa
Deadline : April 4th 2025
Additional Qualification
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Customer Experience skills
Excellent communication and interpersonal skills
Problem-solving abilities and patience
Ability to work well in a team
Fluent English with clear, professional verbal and written communication is required
Fluency in multiple languages is beneficial
We recommend answering these questions before applying
Have you completed the following level of education: Bachelor’s Degree?
Are you qualified to work in a remote setting?
Are you comfortable commuting to this job’s location?
We must fill this position urgently. Can you start immediately?
Requirement Skill
Time management
Communication
Role Description
This is a full-time on-site role for a Contact Center Representative at the Rope Technology PLC in Addis Ababa, Ethiopia. The Contact Center Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience.
Job type:
Contract-based, with the possibility of full-time employment based on performance
Work Environment:
This position is typically based in a call center environment, requiring flexibility to work shifts, including evenings and weekends as needed.
Location Preference: Candidates in Goro, Koye Feche, Tuludimtu, Summit, Bole, or areas near the ICT park (Goro Road to Tulu Dimtu)
Remote Work Eligibility: Must have a reliable internet connection and a PC to support remote work.
How To Apply
Interested and qualified applicants should apply and Send your CV to info@ropetechet.com
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